Frequently Asked Questions
Everything you need to know about Salt Oral Care products and services.
What is the shipping time for my order?
We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We accept returns on all unopened and unused products within 30 days of purchase. Due to the personal nature of oral care items, we cannot accept returns on used products.
Are Salt Oral Care products travel-friendly?
Yes, our signature formulas and accessories are designed to meet TSA guidelines, ensuring you can maintain your oral hygiene routine wherever you travel.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your ingredients sustainably sourced?
Sustainability is at our core. We use ethically sourced, natural ingredients and our packaging is 100% recyclable to minimize our environmental footprint.
How can I track my package?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your delivery status in real-time.